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Customer Success Group

Offered in multiple cities, Customer Success Groups are an exciting opportunity to learn and grow, wherever you may be in your Cvent journey! Hear tips and tricks from Cvent experts, see our technology in action, network with like-minded Cvent customers, and exchange your unique customer stories. With changing topics throughout the year, explore our upcoming sessions today!

Upcoming events

Scaling Made Simple: How to grow without overspending


Did you know - the path to expanding your event’s reach and impact doesn’t have to be paved with excessive costs? Explore the essentials of sustainable event growth and scaling in our next Customer Success Group.

How can technology, automation, and data help you maximize the use of your resources? How can you drive efficiencies and consolidate effort while ramping up your event program in size and scope?

Get answers, insights, and guidance from Cvent experts. Build connections with peers who can support your growth journey. Lunch is on us—and so is a heavy dose of inspiration. Save your spot today!

Why attend?
  • Explore technologies that support scalable growth and centralized event planning
  • Discover automation strategies to save time and reduce costs
  • Get actionable insights on expanding your total event program
  • Connect and collaborate with like-minded event pros
  • Get exclusive Cvent tutorials, demos, and hacks
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Houston, TX

February 11 - February 12, 2025
Register Now
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Phoenix, AZ

February 25, 2025
Register Now
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Philadelphia, PA

March 11 - March 12, 2025
Register Now

Agenda:

Day 1

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 5:00 pm: Event Creation for New Users (lunch will be provided)

Day 2

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 12:30 pm: Build Engaging and Captivating Websites

12:30 pm - 1:30 pm: Lunch (optional)

1:30 pm - 3:30 pm: Optimize Event Data with Reports and Access Portals

Denver, CO

Denver, CO

Wednesday, April 23, 2025
10-1pm MT
Register now
Los Angeles, CA

Los Angeles, CA

Thursday, April 24, 2025
10-1pm PT
Register now
Raleigh, NC

Raleigh, NC

Wednesday, April 30, 2025
10-1pm ET
Register now
Austin, TX

Austin, TX

Thursday, May 1, 2025
10-1pm CT
Register now
Seattle, WA

Seattle, WA

Wednesday, May 7, 2025
10-1pm PT
Pre-Register now
Tampa Bay, FL

Tampa Bay, FL

Wednesday, May 14, 2025
10-1pm ET
Pre-Register now
Atlanta, GA

Atlanta, GA

Wednesday, May 21, 2025
10-1pm ET
Pre-Register now
Minneapolis, MN

Minneapolis, MN

Wednesday, May 28, 2025
10-1pm CT
Pre-Register now

Tech in Action Series: Scaling Made Simple – How to grow without overspending


Ready to experience what scalable growth really looks like—in action?

Join us for our next Tech in Action session, where you’ll explore profitable event scaling with Cvent solutions through live demos and guided tech tours.

See how technology, automation, and data come together to help you grow your event’s reach and impact—without adding complexity or cost. From targeted sourcing to data integration across channels, discover practical ways to expand your event, empower your teams, and deliver more value.

Why attend?
  • Gain practical expertise with tools that help you scale without overspending
  • Experience exclusive tech tours and dive into personalized consultations
  • Access advanced Cvent tutorials and demos tailored to your unique needs
  • Connect with industry experts and peers to exchange insights and success stories

Agenda:

Day 1

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 5:00 pm: Event Creation for New Users (lunch will be provided)

Day 2

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 12:30 pm: Extend Event Engagement with Attendee Hub Event App

12:30 pm - 1:30 pm: Lunch (optional)

1:30 pm - 3:30 pm: Save Time Onsite with OnArrival Check-In and Badging Software

Tysons, VA

Tysons, VA

Thursday, May 15, 2025
10-3pm ET
Bonus Tech Tour Included!
Register now

Enhancing Events Through Supplier Collaboration


As an event organizer, effective collaboration with suppliers is essential to delivering the best attendee experience. From selecting the right venue and vendors to managing room blocks and layout planning, being in sync with suppliers is crucial. However, the complexity of today's event planning landscape can make these tasks time-consuming and challenging.

This session is designed to provide you with practical tips and solutions for more efficient supplier collaboration. Ideal for anyone seeking to optimize their teamwork with suppliers, we will explore tools such as the Cvent Supplier Network, Vendor Marketplace Powered by Reposite, Event Diagramming, and Passkey. You'll gain insights into best practices and resources that can help you save time and enhance efficiency. Additionally, participate in a collaborative workshop with suppliers to exchange ideas and strategies for improved partnership.

Why attend?

  • Get tips and tricks on how to be most efficient when finding venues and vendors, laying out space and managing room blocks
  • Understand new tools and features available across Exchange products
  • Collaborate with like-minded event professionals on best practices
  • Participate in a workshop to understand how planners and suppliers can work better together

Agenda:

  • Welcome and Introductions
  • State of the market, data and trends
  • Solutions overview:
    • Cvent Supplier Network overview and new features
    • Vendor Marketplace Powered by Reposite introduction
    • Event Diagramming overview and new features
    • Passkey overview and new features
  • Best practices when working with suppliers
  • Networking lunch with hoteliers
  • Workshop with hoteliers discussing strategy and working better together

Agenda:

Day 1

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 5:00 pm: Mastering the Admin Role and Optimizing Account Management

12:30 pm – 1:30 pm Lunch

1:30 pm – 4:00 pm: Solutions and Best Practices for Managing Large Conferences and Events

 New York, NY

New York, NY

Thursday, May 8, 2025
10-1pm ET
Register now

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Agenda:

Day 1

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 5:00 pm: Event Creation for New Users (lunch will be provided)

Day 2

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 12:30 pm: Build Engaging and Captivating Websites

12:30 pm - 1:30 pm: Lunch (optional)

1:30 pm - 3:30 pm: Optimize Event Data with Reports and Access Portals

Registration not open yet? Pre-register for the event city you’d like to attend and we’ll reach out when full registration opens!