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Customer Success Group

Offered in multiple cities, Customer Success Groups are an exciting opportunity to learn and grow, wherever you may be in your Cvent journey! Hear tips and tricks from Cvent experts, see our technology in action, network with like-minded Cvent customers, and exchange your unique customer stories. With changing topics throughout the year, explore our upcoming sessions today!

Upcoming events

Scaling Made Simple: How to grow without overspending


Did you know - the path to expanding your event’s reach and impact doesn’t have to be paved with excessive costs? Explore the essentials of sustainable event growth and scaling in our next Customer Success Group.

How can technology, automation, and data help you maximize the use of your resources? How can you drive efficiencies and consolidate effort while ramping up your event program in size and scope?

Get answers, insights, and guidance from Cvent experts. Build connections with peers who can support your growth journey. Lunch is on us—and so is a heavy dose of inspiration. Save your spot today!

Why attend?
  • Explore technologies that support scalable growth and centralized event planning
  • Discover automation strategies to save time and reduce costs
  • Get actionable insights on expanding your total event program
  • Connect and collaborate with like-minded event pros
  • Get exclusive Cvent tutorials, demos, and hacks
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Houston, TX

February 11 - February 12, 2025
Register Now
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Phoenix, AZ

February 25, 2025
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Philadelphia, PA

March 11 - March 12, 2025
Register Now

Agenda:

Day 1

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 5:00 pm: Event Creation for New Users (lunch will be provided)

Day 2

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 12:30 pm: Build Engaging and Captivating Websites

12:30 pm - 1:30 pm: Lunch (optional)

1:30 pm - 3:30 pm: Optimize Event Data with Reports and Access Portals

Seattle, WA

Seattle, WA

Wednesday, July 30, 2025
10-1pm PT
Register now
Minneapolis, MN

Minneapolis, MN

Wednesday, August 6, 2025
10-1pm CT
Register now

Turn Event Engagement into Measurable ROI


Your events power more than just connections. When planned and measured with intent, they can fuel audience growth, pipeline acceleration, customer loyalty, and product adoption. But to truly power your 2026 strategy, you need more than attendance - you need attendee engagement.

Every interaction across your event, whether it’s clicks, questions, or check-ins, is a signal. And when you capture and act on those signals, you can turn insights into impact. Learn how to with expert guidance and firsthand stories from peers in our upcoming Customer Success Group.

Why attend?
  • Discover how to track and score attendee engagement across every event touchpoint
  • Learn how to connect engagement data to business impact
  • Get practical strategies for refining your Total Event Program in 2026
  • Connect and collaborate with like-minded event pros

Agenda:

Day 1

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 5:00 pm: Event Creation for New Users (lunch will be provided)

Day 2

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 12:30 pm: Extend Event Engagement with Attendee Hub Event App

12:30 pm - 1:30 pm: Lunch (optional)

1:30 pm - 3:30 pm: Save Time Onsite with OnArrival Check-In and Badging Software

Chicago, IL

Chicago, IL

Wednesday, August 13
10-1 pm CT
Register now
New York, NY

New York, NY

Wednesday, August 20
10-1pm ET
Pre-Register now
Reston, VA

Reston, VA

Wednesday, September 10
10-1pm ET
Pre-Register now
Tysons, VA

Denver, CO

Wednesday, September 17
10-1pm MT
Pre-Register now
Atlanta, GA

Atlanta, GA

Wednesday, September 24
10-1 pm ET
Pre-Register now
Dallas, TX

Dallas, TX

Thursday, September 25
10-1pm CT
Pre-Register now
Philadelphia, PA

Philadelphia, PA

Wednesday, October 1
10-1pm ET
Pre-Register now
Boston, MA

Boston, MA

Wednesday, October 8
10-1pm ET
Pre-Register now
Raleigh, NC

Raleigh, NC

Wednesday, October
10-1pm ET
Pre-Register now
Salt Lake City, UT

Salt Lake City, UT

Wednesday, October 22
10-1pm MT
Pre-Register now
Toronto, ON

Toronto, ON

Wednesday, October 29
10-1pm ET
Pre-Register now
San Francisco, CA

San Francisco, CA

Wednesday, November 5
10-1pm PT
Pre-Register now

Additional Resource


Agenda:

Day 1

9:30 am - 10:00 am: Arrivals and Check-In

10:00 am - 5:00 pm: Mastering the Admin Role and Optimizing Account Management

12:30 pm – 1:30 pm Lunch

1:30 pm – 4:00 pm: Solutions and Best Practices for Managing Large Conferences and Events

Cvent Community

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Additional Resources

 New York, NY

New York, NY

Thursday, May 8, 2025
10-1pm ET
Register now

Registration not open yet? Pre-register for the event city you’d like to attend and we’ll reach out when full registration opens!