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Webinar

Increasing Group Revenue Through an Empowered Group Reservations Coordinator

Looking for new ways to bring in additional revenue from groups staying at your property? Communication is key. Equipped with the right tools, your group reservations coordinator is the perfect person to identify the needs of your groups and present them with customized options they’re willing to buy.

April 30, 2019, 2:00 PM ET


In this brief webinar, we’ll uncover how your group reservations coordinator can creatively help you secure incremental revenue from groups.

Topics include:

  • The fundamental role the group reservations coordinator plays in the overall operations of a hotel.
  • How switching the mindset of the group reservations coordinator can impact the hotel’s overall revenue.
  • How to empower your group reservations coordinator to be part of your overall strategy to bring in additional revenue from groups with assistance from Cvent Passkey.

Featured Presenter

Joe Skiados

Tiara Hicks

Senior Manager, Product Marketing

Tiara Hicks has over 10 years of experience managing products and building loved and sought-after brands for Fortune 500 companies, start-ups, and tech companies. As the Senior Product Marketing Manager for Cvent Passkey and Cvent Business Transient, she successfully drives sales performance by carefully combining product strategy, messaging, and marketing tactics.

Prior to joining Cvent, Tiara led Product Marketing at Avizia, a telemedicine start-up. She is passionate about understanding how to effectively use analytic insights to meet the needs of consumers. In her spare time, you can find Tiara rooting for the North Carolina A&T Aggies.